American Water Heater 520 Spécifications Page 43

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Troubleshooting
43Page
FAULTANALYSISOFERRORCODES‐
Ifthereisaproblemwiththeinstallationofthewaterheater,itwilldisplayanumericalerror
codeonthe
3digit7Seg.LEDofthecomputerboardortheremotecontroller(ifinstalled)to
communicatethesourceoftheproblem.
Error
Code
Malfunctiondescription Diagnosis
031
Incorrectdipswitchsettings
Check the dipswitch
settingsonPCB
101
Warningforthe“991”errorcode
Call the
manufacturer’s
TechnicalDept.
at18777372840
111
Ignitionfailure
Checkgassupply
121
Lossofflame
311
Outputthermistorfailure
Call the
manufacturer’s
TechnicalDept.
at18777372840
321
Inletthermistorfailure
331
Mixingthermistorfailure
341
Exhaustthermistorfailure(DirectVentIndoormodels
only)
391
AirfuelRatioRodFailure
441
FlowSensorFailure(OnlyEasyLinksystem)
510
AbnormalMainGasValve
551
AbnormalGasSol enoi dValve
611
FanMotorFault
621
Exhaus t fan motor Fault (Direct Vent Indoor models
only)
631
AbnormalExternalPump
651
WaterControlValveFault(FlowAdjustmentfunction)
(OnlyEasyLinksystem)
661
WaterControlValveFault(Bypassvalvefunction)
701
ComputerboardFault
711
GasSolenoidValvedrivecircuitfailure
721
FalseFlameDetection
741
Miscommunication between water heater and
remotecontroller
761
Miscommunication in EasyLink (520 (TH2) models
only)
941
Abnormal exhaust temperature (Direct Vent Indoor
modelsonly)
Lower the set
temperature
991
Imperfectcombustion
Call the
manufacturer’s
TechnicalDept.
at18777372840
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