Troubleshooting
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ERRORCODES
Theunitsareselfdiagnosticforsafetyandconveniencewhentroubleshooting.
Ifthereisaproblemwiththeinstallationortheunit,itwilldisplayanumericalerrorcodeonthe3‐
digit 7‐Seg. LED on the computer board (visible through a window on the front cover) or remote
controller(ifinstalled)tocommunicatethesourceoftheproblem.
Consultthetableonthefollowingpageforthecauseofeacherrorcode.
‐Singleunitinstallations‐
The7‐SegLEDandremotecontrollerdisplaysthewhole3‐digiterrorcode.
Example
:Ifyourunithasthe“321”errorcode(inletthermistorfailure)
Waterheater:Itwilldisplay“321”onthe7‐SegLED.
Remotecontroller:Itwilldisplay“321”onitsscreen.
‐Easy‐Linksystemforthe520(T‐H2)modelsonly‐
The7‐SegLEDoftheindividualunitwiththeerrorinquestiondisplaysthewhole3‐digiterrorcode.
Theremotecontroller(ifinstalled)displaysa3‐digitnumberwhichsignifieswhichunithastheerror,
andwhattheerrorcodeis.
Example:
IfUnit#2hasthe“321”errorcode(inletthermistorfailure)
Waterheater#2:Itwilldisplay“321”onthe7‐SegLED,justlikeintheSingleUnitexample .
Remotecontroller:Itwilldisplay“232”onitsscreen.Thefirst“2”indicatesthatUnit#2hasthe
error.The“32”indicatesthefirsttwodigitsofthe“321”errorcode.
Errorcodeonthe
remotecontroller
Errorcodeonthecomputerboard
3‐digit7‐Seg.LED
Unit#1
PARENT
unit
Unit#2
CHILDunit
Unit#3
CHILDunit
Unit#4
CHILDunit
Remotecontroller
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