Troubleshooting
40│Page
GENERAL
TROUBLESHOOTING
PROBLEM SOLUTIONS
‐TEMPERATUREandAMOUNTOFHOTWATER‐
Ittakeslongtimetoget
hotwateratthe
fixtures.
Thetimeittakestodeliverhotwaterfromthewaterheaterto
yourfixturesdependsonthelengthofpipingbetweenthetwo.
Thelongerthedistanceorthebiggerthepipes,thelongeritwill
take
togethotwater.
Ifyouwouldliketoreceivehotwatertoyourfixturesquicker,you
maywanttoconsiderahotwaterrecirculationsystem.(p.31)
Thewaterisnothot
enough.
Comparetheflowandtemperature.Seethechartonp.50.
Checkcrossplumbingbetweencoldwaterlinesandhotwater
lines.
Isthegassupplyvalvefullyopen?(p.33)
Isthegaslinesizedproperly?(p.18)
Isthegassupplypressureenough?
(p.17)
Isthesettemperaturesettoolow?(p.36,37)
Thewateristoohot.
Isthesettemperaturesettoohigh?(p.36,37)
Thehotwaterisnot
availablewhenafixture
isopened.
Makesuretheunitgets120VAC/60Hzpowersupply.
Ifyouareusingtheremotecontroller,isthepowerbuttonturned
on?
Isthegassupplyvalvefullyopen?(p.33)
Isthewatersupplyvalvefullyopen?(p.33)
Isthe
filteroncoldwaterinletclean?(p.39)
Isthehotwaterfixturesufficientlyopentodrawatleast0.5GPM
throughthewaterheater?(p.36)
Istheunitfrozen?
Isthereenoughgasinthetank/cylinder?(ForPropanemodels)
Thehotwaterturns
coldandstayscold.
Istheflowrateenoughtokeepthewaterheaterrunning?(p.36)
Ifthereisarecirculationsysteminst alled,doestherecirculation
linehaveenoughcheckvalves?
Isthegassupplyvalvefullyopen?(p.33)
Isthefilteroncoldwaterinletclean?(p.39)
Are thefixturescleanofdebrisandobstructions?
Fluctuationinhotwater
temperature.
Isthefilteroncoldwaterinletclean?(p.39)
Isthegaslinesizedproperly?(p.18)
Isthesupplygaspressureenough?(p.17)
Checkforcrossconnectionbe tweencoldwa terlinesandhotwaterlines.
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